عنوان مقاله [English]
Current study is seeks to solve a real-world problem. In terms of data collection, it is also covered by survey research.Content validity was used to evaluate the validity of the questionnaire. First, a standard questionnaire was used and then to assess the validity of the questionnaire in the present study, experts were provided Content validity. The Cronbach's alpha coefficient can be obtained for the 0.917 questionnaire indicating that you receive the questionnaire from reliability. The method of testing and analysis in this research has several indications. Using DANP research methods, you can gain access to the ANP super matrix and obtain empowerment and sub-criteria in a variety of areas using the DEMP matrix. Satisfaction criteria were 0.3387 in the first rank, higher than the limit of 0.2424 in the second rank, services in the weight of 0.2419 in the third rank and time in the fourth in the weight of 0.1770. This is among the subsets, the overall satisfaction (C44) with the weight of 0.1358 ranking first. The choice of air transport system selection (C41) and restricted access rate (C23) are the second and third ranks of the user-interface, respectively.